:root{--bg:#0e1116;--panel:#161b22;--panel2:#1c232d;--line:#262d38;--txt:#e6edf3;--muted:#8b97a6;--accent:#2dd4bf;--accent2:#14b8a6;--ok:#3fb950;--warn:#d29922;--danger:#f85149;--trial:#58a6ff;--mono:"JetBrains Mono",ui-monospace,SFMono-Regular,Menlo,monospace;--sans:Inter,-apple-system,Segoe UI,Roboto,system-ui,sans-serif}*{box-sizing:border-box}body{background:var(--bg);color:var(--txt);font-family:var(--sans);margin:0;font-size:14px;line-height:1.5}h1{letter-spacing:-.3px;margin:0 0 18px;font-size:22px}h2{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin:26px 0 12px;font-size:15px;font-weight:600}h3{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin:16px 0 8px;font-size:13px}.mono{font-family:var(--mono)}.hint{color:var(--muted);font-size:12px}.boot{height:100vh;color:var(--muted);place-items:center;display:grid}.btn{background:var(--panel2);color:var(--txt);border:1px solid var(--line);cursor:pointer;font-size:13px;font-family:var(--sans);border-radius:8px;padding:8px 14px;transition:all .12s}.btn:hover{background:#222a35;border-color:#3a4554}.btn:disabled{opacity:.5;cursor:default}.btn-primary{background:var(--accent2);border-color:var(--accent2);color:#06231f;font-weight:600}.btn-primary:hover{background:var(--accent);border-color:var(--accent)}.btn-danger{color:var(--danger);border-color:#5a2a2a}.btn-danger:hover{border-color:var(--danger);background:#2a1717}.btn.small{padding:5px 10px;font-size:12px}.btn.icon{padding:6px 10px;line-height:1}.btn.wide{width:100%}.inp{background:var(--bg);border:1px solid var(--line);color:var(--txt);width:100%;font-size:13px;font-family:var(--sans);border-radius:8px;outline:none;padding:9px 12px}.inp:focus{border-color:var(--accent2)}.inp.short{width:90px}.inp.grow{flex:1}.inp.area{resize:vertical}select.inp{cursor:pointer}.lbl{color:var(--muted);margin:10px 0 5px;font-size:12px;display:block}.err{color:var(--danger);margin:8px 0;font-size:13px}.err.small{font-size:12px}.mt{margin-top:12px}.login-wrap{place-items:center;height:100vh;padding:20px;display:grid}.login-card{background:var(--panel);border:1px solid var(--line);border-radius:16px;width:340px;padding:32px}.login-sub{color:var(--muted);margin:4px 0 20px;font-size:13px}.login-card .inp{margin-bottom:10px}.brand{letter-spacing:-.3px;align-items:center;gap:9px;font-size:20px;display:flex}.brand b{color:var(--accent)}.dot{background:var(--accent);width:9px;height:9px;box-shadow:0 0 10px var(--accent);border-radius:50%}.shell{grid-template-columns:230px 1fr;min-height:100vh;display:grid}.side{background:var(--panel);border-right:1px solid var(--line);flex-direction:column;padding:20px 14px;display:flex}.side-brand{margin:4px 6px 22px;font-size:18px}.side 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.tile-value{color:var(--ok)}.tile-trial .tile-value{color:var(--trial)}.tile-danger .tile-value{color:var(--danger)}.tile-muted .tile-value{color:var(--muted)}.card{background:var(--panel);border:1px solid var(--line);border-radius:12px;margin-bottom:16px;padding:18px}.card.no-pad{padding:0;overflow:hidden}.cards-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px;display:grid}.row-between{justify-content:space-between;align-items:center;gap:10px;display:flex}.grid2{grid-template-columns:1fr 1fr;gap:14px;display:grid}.seg-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:8px;display:grid}.seg-chip{background:var(--bg);border:1px solid var(--line);border-radius:8px;justify-content:space-between;padding:9px 12px;display:flex}.seg-chip b{font-family:var(--mono)}.bars{align-items:flex-end;gap:3px;height:130px;margin-top:14px;display:flex;overflow-x:auto}.bar-col{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;min-width:16px;height:100%;display:flex}.bar{background:linear-gradient(var(--accent),var(--accent2));border-radius:3px 3px 0 0;width:70%;min-height:4px}.bar-x{color:var(--muted);font-size:9px;font-family:var(--mono);margin-top:4px}.tbl{border-collapse:collapse;width:100%;font-size:13px}.tbl th{text-align:left;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--line);padding:11px 14px;font-size:11px;font-weight:500}.tbl td{border-bottom:1px solid var(--line);padding:11px 14px}.tbl tr:last-child td{border-bottom:none}.tbl tr.clickable{cursor:pointer}.tbl tr.clickable:hover{background:var(--panel2)}.tbl.mini td,.tbl.mini th{padding:6px 10px}.empty{text-align:center;color:var(--muted);padding:24px}.truncate{text-overflow:ellipsis;white-space:nowrap;max-width:340px;overflow:hidden}.pill{border:1px solid var(--line);white-space:nowrap;border-radius:20px;padding:3px 9px;font-size:11px}.pill-ok{color:var(--ok);background:#0f2417;border-color:#1f6f3a}.pill-warn{color:var(--warn);background:#221c0c;border-color:#5a4a1a}.pill-trial{color:var(--trial);background:#0c1722;border-color:#1f466f}.pill-danger{color:var(--danger);background:#220f0f;border-color:#5a2a2a}.pill-muted{color:var(--muted)}.toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:14px;display:flex}.toolbar .inp{width:auto;min-width:200px}.bulkbar{background:var(--panel2);border:1px solid var(--accent2);border-radius:10px;flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:14px;padding:12px 16px;display:flex}.inp.auto{width:auto;min-width:160px}.chk{text-align:center;width:42px}.chk input{cursor:pointer;width:16px;height:16px;accent-color:var(--accent2)}tr.row-on td{background:#2dd4bf14}.actions{flex-direction:column;gap:8px;margin:14px 0;display:flex}.action-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.drawer-overlay{z-index:50;background:#0000008c;justify-content:flex-end;display:flex;position:fixed;inset:0}.drawer{background:var(--panel);border-left:1px solid var(--line);width:440px;max-width:94vw;padding:22px;animation:.18s slide;overflow:auto}.wide-drawer{width:880px}@keyframes slide{0%{opacity:.6;transform:translate(30px)}to{opacity:1;transform:none}}.kv{border-bottom:1px solid var(--line);justify-content:space-between;padding:8px 0;display:flex}.kv span{color:var(--muted)}.keybox{margin:14px 0}.key{background:var(--bg);border:1px solid var(--line);font-family:var(--mono);word-break:break-all;color:var(--accent);border-radius:8px;padding:10px;font-size:11px;display:block}.funnels{grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:14px;display:grid}.steps{margin:12px 0;padding-left:18px;font-size:13px}.steps li{margin:5px 0}.delay{color:var(--accent);margin-right:6px}.step-edit{align-items:center;gap:8px;margin-bottom:8px;display:flex}.server.active{border-color:var(--accent2)}.srv-stats{color:var(--muted);gap:16px;margin:10px 0;font-size:13px;display:flex}.srv-stats b{color:var(--txt);font-family:var(--mono)}.ticket-grid{grid-template-columns:1fr 280px;gap:18px;margin-top:14px;display:grid}.chat{flex-direction:column;height:62vh;display:flex}.chat-body{flex-direction:column;flex:1;gap:8px;padding:6px;display:flex;overflow:auto}.msg{border-radius:12px;max-width:78%;padding:9px 12px;font-size:13px}.msg-user{background:var(--panel2);border:1px solid var(--line);align-self:flex-start}.msg-op{background:#0f2e2a;border:1px solid #15564e;align-self:flex-end}.msg-meta{color:var(--muted);margin-top:4px;font-size:10px}.msg-media{border-radius:10px;max-width:240px;max-height:240px;display:block}.msg-audio{width:240px;height:40px;margin:2px 0}.msg-doc{color:var(--accent);text-decoration:none}.msg-doc:hover{text-decoration:underline}.chat-input{align-items:flex-end;gap:8px;margin-top:10px;display:flex}.chat-input .inp{flex:1}.ticket-side{border-left:1px solid var(--line);padding-left:18px}.toast{z-index:100;border-radius:10px;padding:12px 20px;font-size:13px;position:fixed;bottom:22px;left:50%;transform:translate(-50%);box-shadow:0 8px 30px #00000080}.toast-ok{color:var(--ok);background:#0f2417;border:1px solid #1f6f3a}.toast-err{color:var(--danger);background:#220f0f;border:1px solid #5a2a2a}@media (width<=760px){.shell{grid-template-columns:1fr}.side{z-index:10;flex-flow:wrap;position:sticky;top:0}.side nav{flex-flow:wrap}.ticket-grid,.grid2{grid-template-columns:1fr}}.blg-grid{grid-template-columns:1fr 320px;align-items:start;gap:16px;display:grid}@media (width<=900px){.blg-grid{grid-template-columns:1fr}}.blg-head{border-bottom:1px solid #7f7f7f24;flex-direction:column;gap:4px;padding:14px 16px;display:flex}.blg-chip{background:#7f7f7f1f;border-radius:6px;margin-right:6px;padding:2px 8px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px}.blg-actions{justify-content:flex-end;gap:6px;display:flex}.row-muted{opacity:.5}.chan-tabs{background:var(--panel2);border:1px solid var(--line);border-radius:9px;gap:4px;padding:3px;display:inline-flex}.chan-tab{color:var(--muted);cursor:pointer;font-size:13px;font-family:var(--sans);background:0 0;border:none;border-radius:6px;padding:6px 14px}.chan-tab:hover{color:var(--txt)}.chan-tab.on{background:var(--bg);color:var(--txt)}.chan-tab.on.chan-tab-wa{color:#25d366;box-shadow:inset 0 0 0 1px #1f6f3a}.chan-tab.on.chan-tab-tg{color:var(--trial);box-shadow:inset 0 0 0 1px #1f466f}.chan{border:1px solid var(--line);white-space:nowrap;border-radius:5px;padding:2px 6px;font-size:10px;font-weight:700}.chan-tg{color:var(--trial);background:#0c1722;border-color:#1f466f}.chan-wa{color:#25d366;background:#0f2417;border-color:#1f6f3a}.msg-system{text-align:center;max-width:92%;color:var(--muted);background:var(--bg);border:1px dashed var(--line);border-radius:10px;align-self:center;margin:2px 0;padding:6px 12px;font-size:12px}.msg-system b{color:var(--txt)}.msg-system-time{opacity:.7;margin-top:2px;font-size:10px;display:block}.msg-author{color:var(--accent);margin-bottom:3px;font-size:10px}